Short Answer
- Soft reset MXQ Pro 4K: Disconnect the power supply → Leave it for 30 seconds → Plug in the cable and turn it on → Wait to restart.
- Factory reset MXQ Pro 4K via settings: Home screen → Go to Settings menu → Select Storage & Reset → Click on Factory Data Reset → Select Factory Data Reset→ Hit Erase Everything.
- Factory reset MXQ Pro 4K using tool: Detach the power cable → Insert the tool into the AV Port → Press and hold the Reset button → Launch the Recovery Menu → Follow the prompts → Finally, set up device.
Does your MXQ Pro 4K’s commands seem unresponsive, or are you facing various issues with its performance? If so, a factory reset might be the remedy you need. You can choose between a soft reset, which quickly reboots the device and fixes minor glitches without affecting your data. On the other hand, a factory reset restores the Android box to its original settings and clears all data and apps.
This guide will walk you through both methods, helping you get your MXQ Pro 4K back to its optimal functioning state.
How to Soft Reset MXQ Pro 4k
If your MXQ Pro 4K is experiencing minor issues like freezing or becoming unresponsive, a soft reset may help. This method quickly reboots the device without affecting your saved data or settings.
1. Disconnect the MXQ Pro 4K from the power outlet to power it off completely.
2. Leave the device unplugged for around 30 seconds. This allows any remaining power to dissipate and enables the internal reset.
4. Plug the device back into the power source, and it will restart automatically.
5. Keep an eye on the screen as the device powers back on. The soft reset is finished when the main interface loads.
Once the reset is done, explore the menus to ensure the device is working as expected.
How to Factory Reset on MXQ Pro 4K
If your MXQ Pro is still experiencing problems, a factory reset can be the most effective fix. This procedure erases all personal data and reverts the device to its default settings, often resolving software issues. Here are two methods to reset your device successfully.
Reset MXQ Pro 4K via Settings
1. Switch on your MXQ Pro 4K and access the main menu.
2. Navigate to the Settings section, then scroll through the options until you find the Storage & Reset section and select it.
3. From the menu, select Factory Data Reset.
Note: Keep in mind that this action will erase all data stored on your Android box, including apps, settings, and personal files.
4. Confirm your decision by selecting the Factory Data Reset option.
5. After that, select Erase Everything, which will trigger the reset process.
6. Your system will automatically restart and begin wiping the device clean. This may take a few minutes, depending on the amount of data being erased.
7. Once the reset is complete, the device will boot up to the initial Home Screen. You’ll need to go through the initial setup process as if the device were brand new.
Reset MXQ Pro 4K using Tool
For this method, you need a small, non-sharp tool like a toothpick, paperclip, or precision screwdriver to reset the device via the AV port.
1. Begin by disconnecting the power cable from the MXQ Pro 4K to turn it off completely.
2. Make sure your Android Box is still connected to your TV via an HDMI cable.
3. Take the toothpick or another suitable tool, and carefully insert it into the AV port on the back of the device.
4. Press gently until you feel a click, indicating that you have engaged the Reset button inside.
5. Keep the tool pressed in place for about 5 to 10 seconds.
6. While still holding the Reset button with the tool, reconnect the power cable to the device. After counting to three, release the tool.
7. Watch for the device to light up, signaling that it is booting into recovery mode. The Recovery Menu should appear on your TV screen.
8. Use your remote control and navigate to “Wipe data/factory reset,” then select it.
8. A confirmation screen will appear. Choose Yes to proceed with the factory reset.
9. Finally, select “Reboot system now” on the TV screen. It will restart, completing the factory reset process. This may take several minutes.
Once the reset is finished, your MXQ Pro 4K will boot up to a fresh start, just like a new device, ready for you to set up from scratch.
FAQ
This method effectively forces a restart by interrupting and then restoring the power, which refreshes the system without erasing any of your saved settings or data.
If the reset function on your MXQ Pro 4K isn’t functioning, it may be caused by a defective reset button, firmware problems, or software corruption. Consider alternative reset approaches, such as using a pin to press the button or updating the firmware through a USB connection.