Deciding to terminate your Xbox Game Pass membership? You have multiple convenient options: the Microsoft website, your console, or the Xbox Game Pass app. Even if you change your mind, you can quickly resubscribe or switch plans at any time, as long as your Xbox account remains active. This article demonstrates the steps to cancel, resubscribe, or change the Xbox Game Pass subscription preferences.
What Happens When You Cancel Your Xbox Game Pass Subscription?
- Games You Own Remain: Any games you purchase through Game Pass stay in your library. But you can’t access games that you don’t own.
- Limited Online Multiplayer: You will lose access to many online multiplayer games, except for free-to-play titles like Fortnite, Apex Legends, Destiny 2, and Halo.
- Cloud Storage Access Ends: You will no longer be able to save data to Xbox Cloud storage, and access to your stored data will be halted.
- No More Exclusive Deals: You will stop receiving special offers and deals exclusive to Game Pass members.
- Progress Remains Intact: Your game progress will be preserved. You can resume where you left off by reactivating your Game Pass subscription at any time.
How to Cancel Xbox Game Pass Subscription
Depending on your convenience, follow any of these methods to cancel the Xbox Game Pass subscription.
Using Microsoft Website
1. Open Microsoft’s Official Site
Navigate to the Microsoft website using your PC’s browser.
2. Sign In to Your Microsoft Account
Click Sign in and enter your Microsoft account credentials.
3. Access Your Subscriptions
Click Services & subscriptions at the top to view all your subscriptions.
4. Locate and Manage Game Pass
Scroll to the Xbox Game Pass subscription you wish to cancel and click Manage.
5. Initiate Cancellation
Scroll down and select the Cancel subscription option.
6. Confirm the Cancellation
On the confirmation screen, click Cancel subscription again to finalize.
Your subscription will be canceled at the end of the current billing cycle.
Via Xbox Console Settings
1. Turn On and Connect Your Xbox
Power up your Xbox and connect it to a Wi-Fi network.
2. Open the Xbox Guide
Press the Xbox button on your controller to access the guide.
3. Go to Your Profile
Navigate to Profile & System and open your profile.
4. Access Settings
Scroll down the menu and select the Settings option.
5. Manage Subscriptions
Click the Account tab and tap Subscriptions on the right pane of the screen.
6. Select and Cancel Game Pass
Choose the Xbox Game Pass subscription you want to cancel and tap Cancel subscription.
7. Confirm Cancellation
On the following screen, select Yes to confirm.
8. Subscription Ends at Validity Period
Your subscription will be canceled once the current term ends.
Using a Smartphone
1. Install and Open the Xbox Game Pass App
Download the Xbox Game Pass app from the Play Store or App Store on your phone. Then, run the app and sign in to your Xbox account.
2. Access Your Profile
Tap the Profile icon at the bottom of the screen.
3. Open Settings
Tap the settings icon in the top-right corner.
4. Manage Subscriptions
Scroll down to My Subscriptions under the Manage Account section.
5. Cancel Your Plan
Find the Xbox Game Pass subscription you wish to cancel and tap Cancel subscription.
How to Change or Resubscribe to Xbox Game Pass
If you have changed your mind and wish to resubscribe to Xbox Game Pass, you can use the following methods.
From the Microsoft Website
Visit microsoft.com on a browser and sign in to your account. Once logged in, go to Services & subscriptions to view your current subscriptions. From there, you can browse through available plans, select the one you want, and click Switch Now to subscribe to a new plan.
If you wish to resubscribe to a plan you previously canceled, scroll down to the Canceled Subscriptions section and choose Resubscribe.
From the Xbox Console
On your Xbox console, open your profile and go to Settings. Within the settings menu, select Account and then Subscriptions to view your current subscription options. To switch to a different plan, click Change plan and choose the Xbox plan you prefer.
To reactivate a canceled plan, select the plan and click Turn on recurring billing to renew it.
Frequently Asked Questions
Refunds are not guaranteed. Policies vary by country, so check the Xbox Customer Support website for details.
Pending payments or incorrect account details are the reasons behind unexpected errors when you try to cancel the subscription. Restart your Xbox console and try again.